About

About

NDIS Provider

Our History

With more than nine years’ experience in the disability sector, Nacy Keifa identified an increasing demand for personalised, inclusive, and high-quality supports within the NDIS framework. Motivated by a genuine commitment to empowering people with disabilities, she established Keifa Family Support Services to foster independence, uphold dignity, and encourage active participation in the community. Guided by values of respect, integrity, and collaboration, the organisation is dedicated to delivering tailored services that support clients in achieving their goals and enjoying more fulfilling, enriched lives.

At Keifa Family Support Services, our team of caring and highly skilled professionals is committed to delivering exceptional standards of support to every individual and family we work with. Each team member contributes specialised knowledge and a shared passion for empowering people with disabilities, ensuring services are customised to suit individual needs. Through a collaborative approach and a strong respect for each client’s unique circumstances, we provide the support needed to help individuals live independently and to their fullest potential.

What distinguishes Keifa Family Support Services is our strong focus on personalised, client-centred care. Our approach prioritises empowerment, equipping clients with the skills and confidence required to achieve greater independence and lead meaningful lives. Backed by an experienced team, a firm commitment to inclusivity, and a focus on sustainable outcomes, we strive to create a positive and lasting difference for every person we support.

Vision Statement

Our vision is to create a society where people with disabilities are fully included, well supported, and empowered to pursue their goals and live life to their fullest potential.

Mission Statement

Our mission is to empower people with disabilities by delivering high-quality, person-centred supports that enhance independence, uphold dignity, and encourage a meaningful life. We are dedicated to promoting inclusion and strengthening communities through personalised care and support.

Our Future Goals

Our vision for the future is to broaden our reach and create a stronger impact by supporting more individuals across diverse communities, introducing innovative support programs, and positioning ourselves as a trusted leader within the NDIS sector. We remain committed to fostering a vibrant, inclusive community where people with disabilities are empowered to reach their full potential.

Community Involvement

Collaborate with Local Organizations:

  • Encouraging independence while supporting individuals to reach their personal goals.
  • Supporting and sponsoring local disability-focused events and initiatives to raise awareness and promote greater inclusivity.

Collaborate with Local Organizations:

  • Promoting independence and helping individuals achieve their goals
  • Support or sponsor local disability-related events and initiatives, helping raise awareness and foster inclusivity.

Host Workshops and Events:

  • Deliver informative workshops for families and carers to help them confidently navigate the NDIS system.
  • Develop engaging community programs that encourage social inclusion, including art sessions, sporting activities, and group outings.

Host Workshops and Events:

  • Organize educational workshops for families and caregivers to navigate the NDIS system effectively.
  • Create community activities that promote social inclusion, such as art classes, sports events, or group outings.

Advocate for Disability Awareness:

  • Promote understanding of the distinct challenges experienced by people with disabilities through targeted advocacy initiatives and social media engagement.
  • Take an active role in local and national Disability Awareness events to elevate voices and drive meaningful change.

Advocate for Disability Awareness:

  • Raise awareness about the unique challenges faced by individuals with disabilities through advocacy campaigns and social media.
  • Actively participate in local and national Disability Awareness events to amplify voices and inspire change.

Create Peer Support Networks:

  • Coordinate group programs that encourage clients to connect, share their experiences, and support one another.

  • Develop dedicated forums or support groups for parents, caregivers, and clients, creating opportunities for collaboration and shared learning.

Create Peer Support Networks:

  • Facilitate group programs where clients can connect, share experiences, and offer mutual support.
  • Establish forums or support groups tailored to parents, caregivers, or clients, providing a space for collaboration and shared learning.

Our Core Values

At Keifa Family Support Services, our core values underpin every aspect of our work, ensuring we consistently deliver high-quality care and support to families. We are guided by integrity, compassion, respect, and empowerment, fostering strong relationships built on trust and genuine connection. These values inspire us to make a meaningful difference, supporting families to flourish and achieve their goals through personalised, holistic care.

Empowerment

Encouraging independence and supporting individuals to reach their goals

Respect

Honouring the dignity, choices, and diversity of every individual

Inclusivity

Fostering opportunities and promoting equal participation for all

Integrity

Maintaining honesty, transparency, and integrity in every interaction

Compassion

Delivering care and support with compassion and empathy

Collaboration

Fostering strong, meaningful connections with clients, families, and the wider community

Innovation

Consistently enhancing our services to better meet clients’ needs.

Accountability

Providing dependable, high-quality services while taking full accountability for results